ISO & ITIL Accreditation

ACITS’ services and operations are fully aligned with the world’s most respected standards and frameworks. Our processes are based on the IT Infrastructure Library (ITIL) service management framework, and our organisations are ISO-certified with a focus on continuous service improvement and customer satisfaction.

We are committed to ensuring that the services we provide are fully aligned to our clients' business goals. Sela Digitalhas developed and refined its Global Service Delivery Model to ensure a consistent and controlled service process worldwide.


ISO

ACITS and Global Partners are certified to ISO 9001, ISO 14001, ISO/IEC 20000, ISO/IEC 27001 in the following areas:


Quality Management

Environmental Management

Service Management

Information Security Management


Project Management

PMI provides global leadership in the development of standards for the practice of the project management profession throughout the world. PMI's premiere standards document, A Guide to the Project Management Body of Knowledge (PMBOK® Guide), is a globally recognized standard for managing projects in today's marketplace.

Encore supports and embraces the standard and discipline promoted by the Project Management Institute (PMI). We follow these project management standards and include them in our own project management methodology. Project management methodology enables us to consistently deliver successful projects.

PMI Process Groups

  1. Initiation
  2. Planning
  3. Executing
  4. Monitoring & Control
  5. Closing.

PMI Knowledge Area

  1. Project Integration Management
  2. Project Scope Management
  3. Project Cost Management
  4. Project Time Management
  5. Project Risk Management
  6. Project Quality Management
  7. Project HR Management
  8. Project Communication Management
  9. Project Procurement Management

By following the above project management guidelines from PMI each and every project that we handle will be a great success… Engage our professional team to manage your projects and ensure that you meet the ROI.


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